About Us and Privacy
Founded in 2010, Freedom Telecare, dba Timesheet Mobile, has developed innovative yet simple solutions that enable businesses to manage their mobile workforce. Timesheet Mobile is a leading geofence enabled workforce management solution, enabling businesses to track their remote employee shift times and locations. With thousands of clients across 15 countries, the company provides cloud-based solutions and support that manage mobile workforces. Based in Massachusetts, the company has development and customer support staff in California, India, Michigan, New Hampshire, and Tennessee.
Because our systems carry time sensitive information, our clients count on us to be extremely reliable. Our cloud based architecture is designed in a modular and parallel fashion that provides fault tolerance, scalability and redundancy so that if any one point in the system fails, there are standby parallel components available as backups. Software maintenance updates are applied regularly in real time and new feature updates are released each month.
Employee Location (LBS) Privacy
Timesheet Mobile protects employee privacy and does not track employee’s location. Only when an employee punches in or out, location coordinate data is transmitted via Secure Socket Layer (SSL) technology into password protected databases. Our geofencing Punch Prompt technology only alerts employee and managers if an employee enters or exits a geofenced work area. It does not provide location information.
This information is retained for one year and is accessible only by employers for timekeeping and attendance purposes.
At any time, employees may authorize or cancel their employer’s ability to obtain their location coordinates by calling 617-475-3177 for IVR users or by disabling location in their smartphone settings.
What information do we collect?
We collect information from you when you place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To process transactions:
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
- To send periodic emails
Customers will not be subscribed to a mailing list.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information or your company data. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Rights of European data subjects
In addition, if you are a resident of the European Union, you have the following data protection rights:
a) If you wish to access, correct, update or request deletion of your Personal Information, you can do so at any time by contacting us using the contact details provided under the “how to contact us” heading below;
b) You can also object to processing of your Personal Information, ask us to restrict processing of your Personal Information or request portability of your Personal Information. Again, you can exercise these rights by contacting us using the contact details below;
c) Where Freedom Telecare derives the custody or control of the Personal Information through its customers, the customer will be the Data Controller and all requests for access to Personal Information should be forwarded through such Data Controller to Freedom Telecare;
d) You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided below;
e) Similarly, if we have collected and process your Personal Information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent;
f) We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
Freedom Telecare, LLC
P.O. Box 1562
Westborough, MA 01581